Refund Policy
Refund Policy
Last Updated: [Insert Date]
1. Overview
At ECOSELL LIMITED, customer satisfaction is important to us. However, due to the nature of digital and customized services, refunds are handled under specific conditions.
2. Eligibility for Refunds
You may be eligible for a refund if:
The project has not yet started (within 7 days of payment).
We fail to deliver agreed-upon milestones or services, as per the written agreement.
3. Non-Refundable Services
Refunds are not available for:
Work already completed or initiated
Domain registration, hosting fees, or third-party tools
Monthly subscription services (partially used months are non-refundable)
Delays caused by missing client feedback, materials, or approvals
4. Cancellation
Clients may cancel ongoing work by written request to support@ecosell.ltd.
Any applicable refunds will be calculated based on completed work and third-party costs incurred.
5. Disputes
We encourage clients to contact us directly to resolve any issues before pursuing chargebacks or third-party complaints.